Hi, I’m Ben.

Defying gravity — On the practice of excellence

As humans we tend to take the easy route. The one that’s known, most predictable and least scary. It might as well be a force of nature. In organizations, this force gets multiplied. The bigger the team, the bigger the force that keeps you from moving forward towards greatness. It becomes a sort of gravity that holds you in place. The most important thing to realize is that this is absolutely…

Designing better businesses

Good design results in products people love. People use products they love frequently and with joy. Products people love are better for businesses because they create loyal customers. Good design puts people in the center of all decisions, with the goal to create valuable and unique experiences. Good design is about evoking emotions, having an opinion and building relationships. Good design is a…

The Open Design Review as a tool to establish a company-wide design culture

In many companies design happens in a silo. Design is often one of two things: the paint sprayed on a product once it’s built simply to “make it look pretty”. Or designers creating things that are then handed off to engineers, whose sole job it is to build the final product according to the specs they have been given. In both cases, creativity is killed and a lot of potential is wasted in…

I made a book, by accident

On New Year’s 2013, I launched Typoguide, and over night (literally) got a lot of traction on the website. It seemed like my “Pocket Guide to Master Every Day’s Typographic Adventures” had hit a spot, and people quickly began asking if I had plans to make a book out of it. My initially thought? “Not really”, but my instant reply was “Uhm, sure, why not”. I had never made a book…

UX patterns on mobile devices are going to merge

As smartphones are turning from a geek gadget to a commodity, patterns for mobile user interfaces and interactions are going to get more unified across platforms and will eventually merge. Material Design didn’t introduce any fundamentally new ideas, but in a clever way Google created a collection of patterns, guidelines and themes from the fields of typography, graphic design and cognitive…

How to give feedback that doesn’t suck

In my position, I’m no longer spending as much time designing things myself, but helping my design team and our product teams to succeed with the work they’re producing. These days, giving feedback is what I spend a big chunk of my time with. I’ve seen design feedback sessions go both uphill and crashing terribly downhill. With that, here are my 6 guidelines of how to give feedback that…

Productivity is full of emotions

Yesterday, The Verge published “Microsoft has a strange obsession with productivity”, and in this article there are a few quotes that resonated with me and the work we do on Wunderlist. “Problem is, it’s not a sexy word. It might not be the right one to sell Microsoft’s products, even if productivity is what the company does best (Office, for instance). Most people don’t wake…